FameFlow Privacy Policy

Effective Date: 09.09.2024

Introduction

Welcome to FameFlow Inc. ("FameFlow," "we," "us," or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website at https://fameflow.ai (the "Site"), our mobile application (the "App"), and any related services (collectively, the "Services").

By accessing or using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy and our Terms of Service ("TOS"). If you do not agree with our policies and practices, please do not use our Services.

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: privacy@fameflow.ai

Mailing Address:
FameFlow Inc.

8 The Green, Ste A

Dover, DE 19901

USA

Information We Collect

We collect various types of information to provide and improve our Services to you.

1. Personal Identification Information

• Registration Information: When you create an account, we collect your name, email address, phone number, company name (if applicable), and other contact details.
• Profile Information: Information you provide as part of your user profile, such as a profile picture, biography, or other details.
• Account Credentials: Username, password, and any other information necessary to access your account.

2. Biometric Information

• Facial Data: Images and videos you upload to the Services for generating personalized AI models/avatars.

3. Content and User-Generated Data

• Submitted Content: Advertisements, images, text, videos, or other materials you submit for approval or licensing through our Services.
• Communications: Information you provide when you contact us or communicate with us, including emails, messages, and attachments.

4. Usage Data

• Service Usage Information: Details about how you use the Services, including feature usage, preferences, pages viewed, and time spent.
• Log Data: IP address, browser type, operating system, referring/exit pages, date and time stamps, and clickstream data.

5. Device and Technical Information

• Device Information: Hardware model, operating system and version, unique device identifiers, mobile network information, and application version.

6. Cookies and Similar Technologies

• We use cookies and similar tracking technologies to collect information about your interactions with our Services.

How We Collect Information

1. Information You Provide Directly

• When you register for an account or use our Services.
• When you submit content for approval or licensing.
• When you communicate with us or request customer support.

2. Information Collected Automatically

• Through cookies, log files, and similar technologies when you access our Services.
• Through mobile analytics and software development kits (SDKs) when you use our App.

3. Information from Third Parties

• We may receive information about you from other sources, such as business partners, data providers, and social media platforms, to supplement the information we collect.

How We Use Your Information

We use the information we collect for various purposes, including:

1. Providing and Maintaining Our Services

• To operate and maintain the Services and provide you with the features and functionalities you request.
• To process transactions and manage your account.

2. Personalization

• To personalize your experience and deliver content and product offerings relevant to your interests.

3. Improving Our Services

• To understand and analyze how you use the Services, so we can improve functionality and user experience.

4. Communication

• To communicate with you, including responding to your comments, questions, and requests.
• To send you technical notices, updates, security alerts, and support messages.

5. Marketing and Promotions

• To send you promotional materials and notifications about new features or services.

6. Security and Fraud Prevention

• To monitor and analyze activities to ensure the security and integrity of the Services.
• To detect, prevent, and address technical issues and fraudulent activities.

7. Legal Compliance

• To comply with legal obligations, resolve disputes, and enforce our agreements.

Collection and Use of Facial Data

We take the privacy and security of your biometric information seriously. This section explains how we handle facial data.

1. Collection of Facial Data

• When you upload images or videos to the Services to create personalized AI models/avatars, we collect facial data from these uploads.

2. Purpose of Collection

• The facial data is used solely to generate AI models of your face for personalized content and avatars, which are integral to our service offerings.

3. User Consent

• By uploading your images or videos and using our Services, you explicitly consent to the collection and use of your facial data as described in this Privacy Policy.
• You may withdraw your consent at any time by deleting your content or account.

4. Sharing and Disclosure

• With Your Permission: We may share your facial data and AI models with third parties based on your selections within the Services for the purpose of licensing content.
• User Control: You can manage and revoke these licenses at any time within your account settings.

5. Data Retention

• Facial data is retained as long as your account is active and you use our Services to license your AI avatar.
• Upon account deletion or request, we will delete your facial data in accordance with applicable laws.

6. Data Security

• All facial data and AI models are stored on secure, encrypted servers owned by Google cloud and operated by FameFlow.
• We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

7. Compliance with Laws

• We comply with all applicable laws and regulations regarding biometric data protection.
• If required by law, we will obtain separate consent before collecting or using your facial data.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and use information about you, including for analytics and advertising purposes.

1. Types of Cookies We Use

• Essential Cookies: Necessary for the operation of the Services.
• Analytical/Performance Cookies: Help us understand how users interact with the Services.
• Functionality Cookies: Used to recognize you when you return to our Services.
• Targeting Cookies: Record your visit to our Services, the pages you have visited, and the links you have followed.

2. Your Choices

• Opt-Out: You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent.
• Do Not Track: Some browsers offer a "Do Not Track" feature; our Services currently do not respond to such signals.

Data Sharing and Disclosure

We may share your information in the following ways:

1. With Your Consent

• We may share your information with third parties when you give us consent to do so.

2. Service Providers

• With vendors and service providers who perform services on our behalf, such as cloud storage providers, analytics services, payment processors, and customer support.

3. Business Transfers

• In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the successor entity.

4. Legal Obligations

• When required by law, regulation, or legal process, such as in response to a court order or subpoena.

5. Protection of Rights

• To protect the rights, property, or safety of FameFlow, our users, or others.

6. Aggregated or De-Identified Information

• We may share aggregated or de-identified information that cannot reasonably be used to identify you.

Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: Data is encrypted during transmission and at rest where applicable.
• Access Controls: Only authorized personnel have access to personal data, and they are required to maintain its confidentiality.
• Regular Assessments: We regularly assess our systems for potential vulnerabilities and attacks.

Please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Account Information: Retained as long as your account is active.
• Facial Data: Retained as long as you use our Services and have not requested deletion.
• Content Data: Retained as necessary for the provision of Services and compliance with legal obligations.
• Legal Obligations: We may retain certain information to comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

1. Access

• Request access to the personal information we hold about you.

2. Correction

• Request that we correct any inaccuracies in your personal information.

3. Deletion

• Request that we delete your personal information.

4. Objection

• Object to the processing of your personal information.

5. Restriction

• Request that we restrict the processing of your personal information.

6. Data Portability

• Request a copy of your personal information in a structured, commonly used, and machine-readable format.

7. Withdraw Consent

• If we are processing your personal information based on your consent, you may withdraw your consent at any time.

How to Exercise Your Rights:

• To exercise any of these rights, please contact us at privacy@fameflow.ai. We will respond to your request within the time frame required by applicable law.

California Residents (CCPA):

• California residents may have additional rights under the California Consumer Privacy Act (CCPA). Please refer to our CCPA Notice for more information.

European Economic Area (GDPR):

• If you are located in the EEA, you have additional rights under the General Data Protection Regulation (GDPR).

International Data Transfers

FameFlow is based in the United States, and your information may be transferred to, stored, or processed in the United States or other countries where our service providers are located.

By using our Services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws.

We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

Children's Privacy

Our Services are not intended for use by minors. We do not knowingly collect personal information from children under these ages. If you are under the applicable age limit, please do not use the Services or provide any personal information.

If you believe that a child under the applicable age has provided us with personal information, please contact us at privacy@fameflow.ai, and we will take steps to delete such information.

Third-Party Services and Links

Our Services may contain links to third-party websites, applications, and services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site or service. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Do Not Track Signals

Some web browsers may transmit "Do Not Track" ("DNT") signals to websites. Because there is not an industry-standard understanding of how to respond to DNT signals, we currently do not respond to DNT signals. We adhere to the standards outlined in this Privacy Policy, ensuring we collect and use personal information lawfully and transparently.

Your Choices and Controls

You have certain choices regarding the information we collect and how it's used:

• Account Information: You can access, update, or delete your account information at any time by logging into your account settings.
• Marketing Communications: You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails or by contacting us at privacy@fameflow.ai. Even after you opt out, you may still receive non-promotional communications, such as transaction receipts or account notifications.
• Cookies: Most web browsers are set to accept cookies by default. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.

California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act ("CCPA"):

• Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you, the purposes for which we collected such information, and the categories of third parties with whom we share such information.
• Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Opt-Out: We do not sell personal information as defined under the CCPA. However, you have the right to direct us not to sell your personal information in the future.
• Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

Exercising Your Rights:

To exercise your rights under the CCPA, please contact us at privacy@fameflow.ai. We may need to verify your identity before processing your request.

European Economic Area (EEA) and UK Residents

If you are located in the EEA or the UK, you have certain rights under the General Data Protection Regulation ("GDPR") and the UK Data Protection Act:

• Right of Access: You can request access to the personal information we hold about you.
• Right to Rectification: You can request that we correct or update inaccurate or incomplete personal information.
• Right to Erasure: You can request that we delete your personal information under certain circumstances.
• Right to Restrict Processing: You can request that we limit the processing of your personal information under certain conditions.
• Right to Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to the processing of your personal information under certain conditions.
• Right to Withdraw Consent: If we are processing your personal information based on your consent, you may withdraw your consent at any time.

Exercising Your Rights:

To exercise these rights, please contact us at privacy@fameflow.ai. We will respond to your request in accordance with applicable data protection laws.

Data Protection Officer

We have appointed a Data Protection Officer ("DPO") to oversee compliance with this Privacy Policy. If you have any questions or concerns about how we handle your personal information, please contact our DPO at privacy@fameflow.ai.

Complaints

If you believe that our processing of your personal information infringes applicable data protection laws, you have the right to lodge a complaint with the data protection authority in your country of residence.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by:

• Posting an Updated Policy: The updated Privacy Policy will be posted on this page with a new effective date.
• Notification: We may notify you through the Services, via email, or by other means prior to the changes taking effect.

We encourage you to review this Privacy Policy periodically to stay informed about our data practices. Your continued use of the Services after any changes to this Privacy Policy constitutes your acceptance of the revised terms.

Effective Date: 09.09.2024

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@fameflow.ai

Mailing Address:
FameFlow Inc.

8 The Green, Ste A

Dover, DE 19901

USA

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Thank you for trusting FameFlow with your personal information. We are committed to protecting your privacy and providing a secure and enjoyable experience with our Services.

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